FAQs

FAQ'S

Perfect Pitch Piano Company, is the dependable piano moving and piano tuning company recommended most by piano enthusiast in the Dallas & Fort Worth area. We know that a perfectly tuned piano greatly enhances your level of playing enjoyment, and your musical satisfaction is our number one priority!
Here are some of our customer's most frequently asked questions. Click on each one to learn more. Find out about piano tuning and learn more about our other professional piano services!
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How much does a standard piano tuning cost?

Piano tuning costs can vary for many reasons. Our Dallas and Fort Worth based clients usually pay $115 for a full service semi-annual tuning.

If it has been more than a couple of years since the piano was last tuned or if the piano has been moved since it's last tuning, it may require multiple back-to-back piano tunings during our first visit.

Our tuning and pitch correction services are affordable and competitive and these services will improve the stability of your piano tuning making your piano sound better for longer periods each time.

What is a Pitch Correction

A pitch correction is when your piano requires multiple tunings back -to- back during a single visit to acquire proper tuning stability. This service is always done in conjunction with our standard tuning service.

Do you buy & sell pianos?

Yes! We offer consignment and we have a wonderful showroom of quality new and used pianos available to choose from. If you want to sell your piano please email photos and some information about your piano.

How often should I tune my piano?

This is one of the most often questions piano tuners get asked. For our Dallas-area customers, whether they are buying a new piano or getting their existing piano tuned, the best direct answer we can give is: Once a Year!
We feel you should tune your piano at least once a year to help maintain the instruments optimal playing condition.

According to the National Piano Foundation™, your brand new piano should be tuned four times during the first year after purchase and twice a year thereafter to standard pitch (A-440 CPS). All manufacturers recommend tuning a piano three or four times the first year out of the factory, as newly strung strings stretch and wood parts settle within the first few years of a piano's life.

Based on years of experience in the Dallas and Fort Worth areas, we usually recommend one or two tunings each year after that to keep the collective string tension "up" and maintain the piano's structural integrity by having all of the parts inside the piano correctly calibrated and aligned.

Are you insured?

Yes! We are protected and so is your piano. When your piano is being moved it is in the best hands and it is also protected by our cargo insurance. Rest assured, your piano will get there safe and protected!

Why does my piano need regular tuning service?

Tuning and tightening the piano strings to bring the pitch up to a vibrating frequency of A440, is the most frequent and important type of piano maintenance. It is often the least understood. For standard pitch A440, the A string(s) above middle C should be stretched tight enough to vibrate 440 times per second, also known as 440 Hz. Other strings must be tuned accordingly, using perfect octaves and intervals. Our piano tuning technicians use special tools, processes and frequency calibration technology to create beautiful resonance and clarity every time you play.

Tuning is the task of readjusting the pitch (string tension) of each of the 230+ strings so that they will correctly harmonize with one another. A440 is the standard around the world so that everyone can be in Perfect Pitch. The primary reason for biannual or annual piano tuning is to keep the combined string tension equalized against the soundboard or bridges and cast iron plate. Sounding "good" to our ears is a secondary reason for tuning; a byproduct of having the string tension "up" to where it is designed to be.

Do you offer gift certificates?

We Do! You can purchase up to $500 gift certificate to be applied to any of our services or pianos for sale!

What is your return policy?

We guarantee our services and if you are not satisfied with your services please notify us in writing within 30 days of purchase. All pianos sales are final but if you don't love your piano we want to know it!

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